Please direct all questions to our email AskUs@Viral-IT.com. We will respond to all emails within 3 working days. Alternatively, you can PM us via our Facebook page www.fb.com/ViralxIT.

Influencers are paid according to the following tiers. This payment schedule is correct as at 15 May 2019, and is subject to change. If there are changes, we will endeavor to ensure that our influencers are no worse off.

• Tier 1: 300 to 500 friends/ followers SGD0.50
• Tier 2: 501 to 1,000 friends/ followers SGD0.75
• Tier 3: 1,001 to 1,500 friends/ followers SGD1.00
• Tier 4: 1,501 to 2,000 friends/ followers SGD1.25
• Tier 5: 2,001 and above friends/ followers SGD1.50

Your initial tier is based on the number of friends/ followers you have when you apply for your account. You can apply to be emplaced to the next higher tier once every 3 months by sending us an email providing your account name/ number and a screenshot of your friends/ followers numbers.

While we require influencers to have at least 300 friends/ followers, if you just miss the mark, do send us a message. We will evaluate your request on a case by case basis. Generally, if you have an active account with good engagement, we can consider making an exception for you.

To be an influencer at Viral-IT, you will need to use your personal account. If an account appears not to be a genuine account, it will be rejected. If you feel that we made an error in our assessment, do send us a message with supporting screenshots and we will re-evaluate your application.

Viral-IT is designed for everyday social media users. We believe that content shared by users with smaller number of friends/ followers are more effective for our advertisers.

Viral-IT aims to have influencers with authentic friends/ followers. It is unusual for an account to grow organically by more than 500 friends in less than 3 months.

The admin fee is charged as it requires man hours to verify and process your payment. Do note that Viral-IT will waive the admin fee upon closure of your account. You will however be barred from re-joining Viral-IT for a period of 12 months.

In order to minimize administrative overheads, we use electronic payment. Depending on demand, we will be adding more payment options in the future. For now, PayNow is the only option available.

Upon request to withdraw your earnings, payment will be made within 3 working days.

No, as it is rare that an influencer’s network will be interested in more than 5 content categories. This is to ensure that contents shared is relevant to your social network.

Viral-IT has been launched in Singapore for us to fine-tune the platform. We will be launching internationally over the next few months. If you would like to be our local partner, email us at AskUS@Viral-IT.com.

Viral-IT has been launched as a web version to fine-tune the platform. We are in the process of developing the app and it will be launched soon.

As long as you have a Facebook account, you can join Viral-IT.

Presently, the need to tag content as sponsored is a suggested “code of practice” by the Advertising Standards Authority of Singapore (ASAS). Although, the Code has no force of law, ASAS is empowered to request offending marketers to amend or withdraw any advertisement contrary to the Code. Viral-IT encourages our influencers to be authentic when sharing the links.

Yes, you will need to declare all earnings as income.

The minimum advertising spend is SGD100 per campaign. For more information, email us at AskUs@Viral-IT.com.

Reach depends on multiple factors. Besides the number of influencers sharing it (and their friend/ follower numbers), the content itself plays an important part. As a guide, advertisers will get an average of 60 link shares for every SGD100 in ad spend which should provide advertisers a reach of about 100,000.

Being a socially responsible company, Viral-IT will only allow advertisements that do not breach the community standards of the host country.

Yes, we allow political ads. However, the decision on whether to share the link will depend on the influencer. Viral-IT cannot guarantee that these links will be shared.